We gladly accept returns. Simply return the order to us at Noqra jewellery Kettlerstrasse 7, 64859 Eppertshausen, Germany within 14 days of receiving your delivery.

For exchanges email us at info@noqra.com within 7 days of receiving your delivery.

All items must be returned unused, in their original condition and packaging.

Please note that you must cover the cost of the return shipment.

Refunds will be credited to the original purchaser’s credit/debit card.

Please note that personalised items that have been manufactured on behalf of a client cannot be exchanged or returned.